Tour Laurel Heights: What to Expect on Your Visit
Choosing a senior living community is a big step—one that comes with emotions, questions, and excitement for the future. At Laurel Heights, we understand that visiting a potential new home is about more than just seeing the space—it’s about feeling the atmosphere, meeting the people, and imagining yourself or your loved one as part of the community. If you're considering a visit to Laurel Heights, here’s what you can expect—and why so many visitors leave feeling reassured and at ease.
If you’re not quite ready to visit in person, you can still explore what life is like at Laurel Heights. Take a walkthrough of our beautiful community, see the welcoming spaces, and get a feel for the atmosphere by watching our virtual tour video here.
First impressions that make all the difference
At Laurel Heights, our North Star—Let us welcome you home—guides everything we do, ensuring every resident and visitor feels valued, comfortable, and truly part of our community. When families and visitors arrive at Laurel Heights, there are a few things they always notice right away:
Warm, welcoming atmosphere: A friendly hello and a comfortable, elegant setting greet you at the door.
Clean, well-maintained spaces: From sparkling floors to tidy sitting areas, cleanliness is a clear priority.
Thoughtful decor: Cozy touches like our inviting fireplace create a home-like feeling.
Bright, airy common areas: Spaces feel open and vibrant, not institutional.
Visitors often remark that the community feels like a place where people truly enjoy living.
Spaces that leave a lasting impression
There are certain moments and spaces during a tour that often stand out:
The dining room:
Restaurant-style setup with neatly arranged tables
The mouth-watering aroma of freshly prepared meals
A lively atmosphere where residents gather to dine and socialize
Communal lounges and activity spaces:
Comfortable seating areas for reading, chatting, or relaxing
Spaces designed for group activities, games, and celebrations
Outdoor areas:
Thoughtfully landscaped spaces that invite relaxation in the fresh air
These spaces showcase the lively, connected life that residents enjoy daily.
A personalized, pressure-free experience
We understand that visiting a senior living community for the first time can feel overwhelming. That’s why we ensure every tour is:
Personalized to your needs:
We ask what matters most to you—whether it’s care needs, activities, dining, or safety.
The tour is tailored to answer your specific questions and concerns.
Transparent and open:
We welcome all your questions—big or small.
No pressure, just honest conversation.
Interactive:
Opportunities to meet current residents if you wish
Time to explore areas that interest you most
Option to participate in an activity or join us for lunch
One recent visitor shared how she arrived feeling anxious but left with hope. After a one-on-one tour and a conversation over lunch, she felt a new sense of confidence about the future, especially after learning about the different care levels and the transition process for her parents.
Common questions visitors ask—and our answers
We hear a range of thoughtful questions from visitors. Here are the most common, and how we address them:
Am I safe here?
Emergency call systems in every suite
Staff on-site 24/7, trained in emergency response
Secure, well-lit common areas
What qualifications does the team have?
Our team is highly trained in senior care, including ongoing education and certifications.
The team is chosen not just for expertise but for compassion and respectfulness.
How much does it cost?
We provide clear, upfront information about pricing.
We explain what services are included so there are no surprises.
What is the food like?
Menus are diverse, nutritious, and delicious.
We accommodate dietary needs and preferences.
Visitors are welcome to enjoy a meal during their tour to experience it firsthand.
Are residents happy?
We invite visitors to observe daily life and chat with residents.
Our activity calendars, dining experiences, and resident stories showcase satisfaction and engagement.
These conversations help families feel more at ease, knowing that Laurel Heights prioritizes both quality care and quality of life.
What makes a Laurel Heights tour special
Our tours are designed to offer more than just information—they’re a chance to connect and truly envision life here. What makes our tours stand out?
A genuine welcome: Every visitor is greeted with warmth and kindness.
Tailored experience: We listen to your story and guide the tour based on your needs.
Real conversations: We take the time to explain care options, the transition process, and answer sensitive questions.
Opportunities to experience daily life: Whether it’s the aroma of lunch cooking, residents laughing together, or the peacefulness of our lounge areas, visitors get a true sense of community and why it feels like home.
What to expect after your tour
We understand that choosing a senior living community takes time and thought. After your visit:
We follow up with answers to any additional questions you may have.
There’s no pressure to decide immediately.
You’re welcome to come back for another visit, attend a community event, or speak to current residents.
We’re here to support you, whether you’re ready to make a decision or just starting your exploration.
Ready to visit? Here’s how to start
If you’re considering senior living in Edmonton, we warmly invite you to experience Laurel Heights for yourself:
Book a private tour: Schedule a time that works for you and your family.
Join us for a meal: Get a taste of what life—and food—is like here.
Bring your questions: We’re happy to answer them all.
Discover the comfort, connection, and care that make Laurel Heights a place to call home.
Continue your journey here
Looking to take the next step or simply stay connected? Here are a few helpful links:
Contact us – We’re happy to answer any questions you may have.
Book a tour – Come experience our community in person.
Virtual tour - Discover the warmth of our community from wherever you are.
Visit our YouTube channel – See daily life, special moments, expert interviews and resident stories in action.
Stay connected on Facebook
About Laurel Heights
Located in Edmonton’s peaceful Meadows area, Laurel Heights is a senior living community that blends comfort, culture, and connection. With a focus on inclusivity, it offers a nurturing environment where residents can enjoy independence while being supported by a caring community. The residence boasts modern, spacious suites tailored for both Independent and Supportive Living, thoughtfully equipped with amenities such as kitchenettes and emergency call systems to ensure safety and convenience. Managed by Optima Living, a trusted operator with over 15 years of experience in Western Canada, Laurel Heights is dedicated to providing exceptional senior care, ensuring that every resident leads a fulfilling and dignified life.